FAQ

SPRINKLES & SUCH POLICIES/FAQ’s

  • How do I order a custom cake (ex: wedding cake)?
    • Fill out the contact form at sprinklesandsuch.com, or email me directly at maddi@sprinklesandsuch.com to inquire about availability. Once we look at availability, you can choose the size, flavors, and design of your dream cake. I would love to see some inspiration pictures to help me get a better idea of the style you are going for.
  • When should I place my order?
    • It is best to place large orders (weddings or special occasions) at least 1-2 months in advance. I will try to be accommodating as long as there is availability in my schedule. The full cost of an order must be paid in full (non-refundable) at least 7 days prior to your event.
  • How do I pay for my order?
    • I currently accept payment through Venmo, cash, or check.
    • A 25% non-refundable down payment is due up front to reserve the date of your event, which will go toward the final cost of your order
    • The remaining 75% is due at least 7 days prior to your event (all changes to your order must be made by this time)
  • How do I get my cake?
    • Non-tiered cakes are available for pick up in Pleasant Grove, UT (please note that decorated cakes can be heavy and may require an additional person to hold them steady in the car)
    • I highly recommend paying a small set-up fee (based on your location) for tiered cake delivery so I can ensure your cake arrives safely and is set up properly
    • I am not responsible for anything that happens to your cake once it leaves with you
  • Will you copy a picture of a cake I found online?
    • I love seeing inspiration pictures, but I won’t copy another cake exactly. Each cake will vary slightly—I want yours to be unique and special!
  • Do you include fresh flowers/fruit for decorating my cake?
    • I can source certain flowers and fruits directly to save you the hassle, otherwise I’m happy to decorate your cake with materials you provide.
    • Certain flowers are toxic when ingested (such as ranunculus, unfortunately) and I will not put these on your cake. Ask me about flowers that are safe to decorate with!
  • What are your most popular cake flavors?
    • Birthday, Cookie Dough, Mint Oreo, Lemon Raspberry—It all depends on your personal taste, and I’m happy to work with you to get your desired flavor combination just right!
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